Refund Policy

My Pain Center is committed to providing you with excellent products and services. We stand behind the products we manufacture and guarantee that they are brand new, authentic, and in original packaging.

Return & Refund Policy


Due to health guidance and the potential health considerations of other customers, we cannot accept returns on any products containing a cannabinoid compound, which includes ingestible products, topicals, and/or combustible products, whether the package has been opened or not. This includes: Gummies, Oils/Tinctures, Creams/Lotions/Salves, Soft Gels, Edibles/Candy, Pre-Rolls, Shisha, Vapes, etc. We will also not accept returns on batteries.  

If you have not received your package, please let us know within 24 hours of your delivery confirmation.

We are not responsible for the melting of gummies in transit.  Please utilize FedEx delivery and ensure someone is home at the delivery time.  We suggest signing up for text alerts.  

All returns must be authorized first by email. Please contact us at: 

Customers may cancel an order before shipment.  If an item has already been processed for shipment, we cannot cancel your order.